The customer provides us with the transportation details of the vehicle
we than provide an estimated price to shipthe vehicle. There are variables
when providing a customer with an estimate which includes the pickup and
delivery location, ship date, whether the vehicle is operable or inoperable,
year, make and model of the vehicle.
When the customer agrees to place an order, we submit the vehicle for availability to the carrier through a database. When a carrier is transporting in the area of pickup they will contact us to assign and dispatch the vehicle to their driver. Once a carrier accepts the order, they will contact the customer to confirm the address information and coordinate the pickup date and time. When the carrier arrives for pickup of the vehicle the driver will fill out a full inspection report noting any damage(s) on the vehicle, and provide a copy of the report to the customer on delivery.